Testimonials2018-06-04T08:11:19+00:00

CUSTOMER REVIEWS.

Take a moment to read what our customers are saying about Peninsula Custom Framing & Gallery. If you would like to leave your own review, please fill out the form at the bottom of this page. We appreciate your feedback!

Excellent customer service and attention to detail with frames. Very affordable and overall a great experience! Highly recommend.

Charles did an amazing job on framing a music score for us. His creativity and imagination crafted a beautiful solution for a challenging job. He is a true professional in every respect. I would highly recommend him to meet your most challenging requirement.

Mr. Charles Outlaw is an exceptional professional! I gladly recommend his business to anyone. Not only is he a consummate professional, he’s also caring and genuinely believes in treating your property with respect; as if it were his very own. I have had several pieces framed by him in my home and they are exquisite! I get so many compliments and personally love them to pieces! Mr. Outlaws scope spans beyond my personal pieces in my home and I’ve recommended his business to my Leadership and he’s far exceeded everyone’s expectation. I am truly blessed by his gift, dedication to service delivery, and professionalism! The return on investment has added substantial value to my most cherished prints and blessed my heart immensely! Thank you Mr. Charles Outlaw, I wouldn’t go to or recommend anyone else for framing, you’re simply the BEST! 

Charles did an absolutely fantastic job stretching and framing my painting and his advice was spot on when choosing a frame. Couldn’t be happier! – John M.

“Charles is the epitome of awesome customer service! I had two projects that needed to be done in a very short amount of time, and he went out of his way to get them done. And in amazing fashion! The projects were leaps and bounds above expectations. I recommend his business to everyone who even mentions the word frame. I am definitely a customer for life.” ~ Michael

 

“I have been a customer of Peninsula Custom Framing for many years. Mr.Outlaw is a true professional who loves his work and making sure the customer is totally pleased..No job is too big or too small, top quality goes into every job regardless of it’s size. I am pleased time and time again with his work, price and quality. So if your looking for any type of frame work or wall décor I highly recommend Peninsula Custom Framing ! It’s a wonderful experience with wonderful people!”

“I graduated and finally received my diploma in the mail. It was time to get it framed. After a quick search I ran across Peninsula Custom Framing. The owner presented me with many options and suggestions to help me pick the perfect design that matched my price point. The owner, Charles, made me feel like a life-long friend and for that he has made me a life long customer. His works speaks for itself. Do not look any further, he is your man. Thank you for the frame Charles!”

“Peninsula Custom Framing was awesome! Mr. Charles did a GREAT job on framing 2 jerseys for a surprise gift for my husband just in time for Fathers Day! Thanks so much! I will be back for future framing jobs.”

“I have had the pleasure of working with Charles on several framing projects. Recently we framed 5 of my diplomas. Before then, a large Leroy Neiman print. Charles was very helpful in choosing the perfect framing and mating for all of my projects. The work was executed with precision and attention to detail. As work progressed, Charles kept me updated. The finished product was amazing. Honestly, I cannot believe how good my newly framed documents look. I will definitely go back again.”

“Mr. Charles Outlaw is an exceptional professional! I gladly recommend his business to anyone. Not only is he a consummate professional, he’s also caring and genuinely believes in treating your property with respect; as if it were his very own. I have had several pieces framed by him in my home and they are exquisite! I get so many compliments and personally love them to pieces! Mr. Outlaws scope spans beyond my personal pieces in my home and I’ve recommended his business to my Leadership and he’s far exceeded everyone’s expectation. I am truly blessed by his gift, dedication to service delivery, and  professionalism! The return on investment has added substantial value to my most cherished prints and blessed my heart immensely! Thank you Mr. Charles Outlaw, I wouldn’t go to or recommend anyone else for framing, you’re simply the BEST!”

“I have had two pictures framed at Peninsula Custom Framing and Gallery. Both arts were very large paintings. Since it was a emergency situation that we only have 3 days to finish it. I have to be honest I had not found a place to frame my pictures initially. No one would commit for this type of challenge. My friend, Google, end up showing me Peninsula CF&G. When I entered the building I was greeted by A lovely lady, Lisa and the owner, Charles. After they heard of my situation, they quickly came up with different solutions, and gave me pros and cons on different solutions.Super helpful and great people to work with!”

My experience with Peninsula Custom Framing was great and I would recommend their services to anybody looking to have any sort of custom framing or shadowbox work done. The reason why I would highly recommend them is, from the moment I stepped through the door, I was taken care of. The owner Charles, has a keen eye and can make an ordinary image into something “special”. Their attention to the smallest details and the finished product that they produced was nothing short of spectacular. A custom framing job is timeless and I look forward to enjoying these for many years to come.”

 

My experience with Peninsula Custom Framing was a lesson in customer service. The owner listened to what I wanted and helped make the piece exactly what I wanted. He kept me up to date on what he was doing and why. When I picked up my piece he explained every detail. The best part is after I thanked him for making such an amazing piece of artwork, he said I work on these like they are going in my house.” – Lars L.

 

I live in Wichita Falls, Texas and wanted to get something framed for a friend that lives in Virginia. I called PC framing and spoke with Charles who was more then eager to work with me. He emailed me pictures and updates every step of the way to ensure I was happy with my selection. He even worked on his day off to get the frame finished in time for my friends birthday. The finished product was extremely good quality and exactly what I had in mind. I cannot say enough good things about the customer service and quality of work I received at PC framing. Definitely recommend.” – Trisha

I was looking for a frame for my child’s artwork, and I didnt want to spend a lot of money. These people really went above and beyond what I had expected. They not only helped me with an inexpensive frame but they showed me how to put it together myself so I could change the art as my child produced more. Thank you guys soooo much!!”

VERY Beautiful work!”

 Charles values and loves your precious family heirlooms. Your artwork is in safe hands because he is an artist at heart. He has a great talent for knowing what will make your art show it’s best. Charles is personable, fast and reasonable – I would not let anyone else frame for me.  He cares!”

Very NICE JOB!”

At the suggestion of a friend, we took some artwork to Peninsula Custom Framing and I am so glad we did.  We had several items that needed framing and I had been procrastinating getting it done.  Charles worked with me and made the choosing fun and easy.  When we picked up the work, the quality and look was even better than I could have hoped for.  I look forward to returning with a few more projects in the near future.  FANTASTIC work!”

We asked Charles to create a shadow box of our son’s awards and decorations from his term in the US Marine Corps. He very creatively and respectfully put together an excellent display that commemorates our son’s service – he is delighted with the work! Charles has great passion for his work and it shows.” – Tom & Donna

I came in to support a friend and discovered Charles had learned to be a specialist at what he does. His artistic eye and attention to detail, which I assume he brought from his architecture background, shines through with his end product. An inexpensive map intended to fill space on my wall, turned out to be a centerpiece for my loft! Thanks Charles!” – Marc

Absolutely the best place to get framing done in the area. Had two pieces framed of military documents from my grandfather’s service in WWII which were over 70 years old. These pieces had plenty of sentimental value, and the care and concern that was shown in handling and framing these pieces was fabulous. They turned out great, and I was floored in how reasonably priced both pieces cost. We don’t get many things framed, but there is no way that I would ever think about going anywhere else in the future. – Ian

I needed a couple of rush jobs framing mirrors and art for an upscale hotel. Charles bent over backward to get everything done in time. Everything was done really well and looked terrific. Very reasonably priced as well. I strongly recommend them. – Michael

My wife and I walked into the shop one Saturday and Charles was in back. He knew we were there and said he would be right out as he was working on a project and was at a critical point. He came forward and immediatley apologized for keeping us waiting (a few minutes at best) and proceeded to discuss what brought us into his shop that day. I showed him what needed framing and he immediately started to ask questions on where the pictures were going to be hung in the house and what type of light would the frames be exposed to during the day. He then asked questions on our particular taste and brought out several samples of what the frame would do for the pictures. He never tried to upsale us, in fact he did the exact opposite and presented a more moderately piece of frame that really brought the pictures to life. A few days later I picked up the frames and could not be happier with the way they turned out. If you are looking to get something framed and want to work with someone who has a passion for what he does and understands what customer service is all about Charles is the person for you. This is the only place I will come for my framing needs in the future. -Louis

Peninsula Custom Framing is the best in Hampton Roads; best quality, best price, and best customer service, bar none. What is more, it’s a true custom framing shop that delivers skill and precision at the highest levels. If you take your art, prints, or pictures anywhere else for framing, then you’re wasting your time and money. – Thomas

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